Here’s The Deal
Technology Should Work For You, Not the Other Way Around
A technology agency built for real-world results. We design technology solutions that power growth—smart, scalable, and future-ready.
This is Our Why
We Understand. We Care. We Deliver.
At Symplicity Communications, we take the complexity out of technology. As your trusted technology advisor, we connect you with the right vendors and manage every step — from solution design to implementation, billing, and long-term support.
INVENTORY
32%
phone line reduction
Midwest Super Retailer
INVOICES
44→14
change in number of invoices
Healthcare Provider
CONTRACTS
50%
reduction in total number of contracts
Grocery/Market
How do we do it?
We Don’t Just Sell Technology
More than a technology provider, we serve as a trusted advisor—designing, implementing, and optimizing solutions that elevate customer experience, create competitive advantage, and deliver measurable business outcomes.
Empower Your Success
Symplicity Services
Simplify the complexity of navigating services providers and products with the expert guidance of Symplicity Team.
Technology Expense Management (TEM)
See how we’re saving our clients bundles of money simplifying their telephony and technology systems.
Customer Experience (CX)
For less than you might expect, we can create an awesome experience for your customers with the power of automation and technology.
Automation
From HR to finance, streamline your company’s operations with business automation. We can show you how.
Unified Communications (UCaaS)
Elevate your communication and collaboration, streamline your operations, and drive success and growth in your organization.
Contact Center (CCaaS)
Enhance customer engagement, boost customer satisfaction, and empower your support teams with seamless communication tools that drive business success.
Cybersecurity
Safeguard your vital assets and data so you can concentrate on expanding your enterprise with confidence and assurance.
More Services
Managed IT
Managed IT services that reduce downtime and optimize productivity—you can focus on your core objectives with confidence and peace of mind.
SDWAN Solutions
Transform your network and enhance agility, security, and efficiency across your organization with SD-WAN solutions tailored to your needs.
Business Intelligence
Make data-driven decisions and streamline your processes with business intelligence solutions designed to unlock potential and drive growth.
SIP Trunking
Streamline your telephony infrastructure, reduce costs, and enhance call quality with customized SIP trunking solutions.
Disaster Recovery
Ensure business continuity, protect critical systems and data, and enjoy rapid recovery and minimal downtime with disaster recovery services.
Colocation
Elevate your IT infrastructure with colocation services designed to provide secure, scalable, and reliable environments for your mission-critical systems.
Mobile Device Management
Optimize your mobile workforce and ensure control, security, and productivity across all devices with mobile device management solutions.
Data and AI Readiness (DAIRaaS)
By partnering with Novus Data Soltions, we turn Data & AI Readiness into an ongoing advantage rather than a recurring problem to rediscover every year.
Symplicity Case Studies
Streamlining Communication for a Manufacturer
“Smooth and easy transition.” How we helped a Michigan manufacturer switch from on-premise to cloud-based and unified communications.
How Symplicity Helped a Major Grocery Chain Save Millions
A large grocery chain hired Symplicity to audit their telecom invoices and simplify their telephony systems. We found savings opportunities beyond our wildest dreams.
A Partnership in Technology Expense Management with a Nonprofit Health System
By adding Symplicity as a member of their team, the client has experienced upgraded technologies, better client service, as well as cost savings.
Charting a Future of Seamless Connectivity
Advancing Connectivity and Efficiency with Symplicity Communications and Spectrotel Solutions
Who Do We Do It For?
Technology Solutions for Everyone
We partner with industry-leading hardware, software, and service vendors, so you only have to work with one partner: Symplicity.
For Executives
We help executives align technology with business strategy to drive growth, improve efficiency, and make confident, data-driven decisions.
We help organizations simplify technology, improve operations, and maximize the value of every technology investment. From collaboration and cybersecurity to managed IT and infrastructure, we deliver the secure, scalable solutions your business needs to grow with confidence.
For Finance
We help finance leaders reduce costs, improve efficiency, and make smarter business decisions. Through automation, business intelligence, and optimized communications, we streamline operations while delivering greater visibility into financial performance.
Our solutions also strengthen security, support compliance, and improve collaboration across teams—helping your organization operate more effectively while preparing for future growth.
For IT
We help IT leaders build secure, scalable technology environments that support innovation and business growth. From managed IT and modern communications to networking and infrastructure, we simplify technology management so your team can focus on strategic priorities.
Our solutions strengthen security, improve collaboration, and turn data into actionable insights—helping your organization stay resilient, productive, and prepared for what’s next.
For Security
Protect your organization with proactive cybersecurity solutions designed to reduce risk and strengthen resilience. From 24/7 threat monitoring and compliance to security awareness training and virtual CISO services, we help safeguard your people, data, and operations.
Our experts work alongside your team to improve your security posture, respond quickly to threats, and build a strategy that keeps your business protected as it grows.
For Marketing
We help marketing leaders increase brand awareness, generate qualified leads, and deliver measurable business results. By combining data-driven insights, automation, and modern collaboration tools, we make it easier to execute effective campaigns and maximize marketing performance.
Our solutions help you engage the right audiences, streamline marketing operations, and turn insights into growth opportunities.
For HR
We help HR leaders attract, develop, and retain top talent while creating a more connected and productive workplace. By streamlining HR processes, improving collaboration, and leveraging data-driven insights, we help your team focus on people—not paperwork.
Our solutions also strengthen security, support compliance, and empower employees wherever they work, creating a more efficient and engaging employee experience.
For Entrepreneurs
We help entrepreneurs and small business owners simplify technology, streamline operations, and accelerate growth. From managed IT and automation to business intelligence and cybersecurity, we provide the tools and expertise you need to run your business more efficiently.
Our solutions help you make smarter decisions, protect your business, and build a scalable technology foundation that supports long-term success.
For Sales
We help sales teams build stronger customer relationships, close deals faster, and drive revenue growth. With modern communication, automation, and business intelligence solutions, we simplify the sales process and improve team collaboration.
Our solutions provide greater visibility into your pipeline, streamline repetitive tasks, and give your team the insights they need to sell more effectively.
Why Symplicity?
Symplicity is a technology agency focused on real business results. We design technology solutions that power growth—smart, scalable, and future-ready.
From customer experience platforms and automation to cybersecurity and technology cost optimization, we help businesses grow with confidence. We turn complex technology into real business results—because technology should work for people, not the other way around.
Technology with purpose. People at the center.
Technology Resources & Insights
How to Lead with Purpose
Leadership is evolving, and the pressures and challenges that leaders face today are different from those of the past. Leadership is not just about making decisions; it’s about building a community.
Symplicity Communications Awarded NASA SEWP VI Contract
Grand Rapids, Michigan – Symplicity Communications is proud to announce that we have been awarded a NASA Solutions for Enterprise-Wide Procurement (SEWP) VI contract in…
Learn More Symplicity Communications Awarded NASA SEWP VI Contract
Building a Business with Heart
By fostering connections, sharing resources, and supporting one another, entrepreneurs can thrive even in the most challenging environments.
Frequently Asked Questions (FAQ)
How can TEM help my company?
Technology expense management (TEM) can benefit your company in the following ways:
- Cost savings: TEM helps you identify and eliminate unnecessary expenses, such as unused services or duplicate charges. So many of our clients don’t have a full picture of what they’re actually paying for, or if they’re getting the best possible deal. Our dedicated team will dive in and show you what’s really going on.
- Improved visibility: you gain a comprehensive view of your technology expenses, making it easier to understand your spending patterns and identify opportunities for optimization.
- Streamlined processes: we simplify the management of your technology expenses, reducing manual efforts and increasing efficiency in tasks such as invoice processing, expense allocation, and vendor management.
- Budget control: we help you create more accurate budgets and forecasts so you can make better-informed decisions regarding your IT and technology investments.
- Vendor management: we help you manage relationships with multiple vendors by consolidating and organizing all related information, allowing you to negotiate better contracts, resolve billing disputes, and ensure you are receiving the best possible service.
- Enhanced compliance: track and manage your organization’s technology expenses in accordance with industry regulations and internal policies, reducing the risk of non-compliance and potential fines.
Contact us to discuss how our TEM solutions can help your company run more efficiently.
Are you a service provider?
We provide our signature technology expense management service (TEM) and are the best in the business at sleuthing through your invoices and cutting costs while upgrading infrastructure. For services such as automation, disaster recovery, colocation, managed IT, communications, or cybersecurity solutions, we partner with other providers.
When you partner with Symplicity, we negotiate better rates from third-party providers based on the volume of business we send them. Often, our negotiated discounts will cover the cost of working with us.
Because we are not beholden to any service provider, we prioritize our clients and what’s best for their bottom line. If we think that a specific solution will increase operational efficiency or reduce expenses, we won’t hesitate to tell you.
Do you understand the needs of healthcare companies?
Yes, we work with many healthcare companies and understand their specific needs. If you are with a healthcare company that needs help with technology, systems, or operations, please reach out!
How much does it cost to work with Symplicity?
Our pricing is specific to each client and their needs. Often, our services pay for themselves many times over because:
- We find savings opportunities hiding in your current expenses
- We negotiate significant discounts with our service providers
For a custom quote, talk to us about what’s going on in your company and how we can help you!
Do you know about manufacturing?
Symplicity loves working with manufacturers and understands the core needs and pain points of your industry. If you’re thinking you could use some help, please talk to us today!
Do you help grocers?
We have deep knowledge of the retail industry and have helped a major grocery chain save hundreds of thousands of dollars per year while reducing total technology invoices by 95%.
